If you aren't delighted with your new case within 30 days of receiving your order, it can be returned for a refund, store credit or exchange at the discretion of Geeky Penguin. Return shipping costs are the responsibility of the customer unless it was an error on our part.
To be eligible for a return, your item must be unused and in the same condition and packaging as when you originally received it and include a copy of your invoice.
Items must be returned to:
Upon receipt of the returned good(s) and after inspection, you will be notified as to the status of your claim.
CHANGING YOUR ORDER
Once your order is placed, you have up to 24 hours to change it. All orders are custom produced for our customers. Production of your order starts 1 day after you've placed your order. If you have any concerns or questions about the process, please contact us at firstname.lastname@example.org.
CANCELLING YOUR ORDER
Cancellations must be made within 24 hours of your initial purchase. Once your order is put into production it can not be cancelled. If you have any concerns or questions, please contact us at email@example.com.